HR professionals often face having to juggle a significant number of tasks and processes. This heavy workload, accompanied by the need to adhere to strict policies, procedures and data processing rules, can make it challenging to keep track of different tasks and guarantee their completion.

This is where digitalising HR activities can hugely benefit organisations. Digital workflows can efficiently create, distribute and track employee acknowledgement, streamline processes and reduce paperwork, mitigating risk and ensuring compliance.

Digitalising Workflows

The term workflow is used to describe the methodological ordering of activities through which a piece of work passes to facilitate its completion.

Making a workflow digital involves incorporating each step of the process into a digital platform.  Since workflows consist of several steps that must be followed to complete a process, it’s important that each action is carefully considered, easy to understand and conducive to finishing the task. Writing out each step on paper first to work out its positioning, test the activity flow and deem whether each one is necessary, is an effective way of testing out workflows before they are entered into the system.

Not sure where to start?

With CiviHR, you can create custom workflows to accommodate different processes unique to your organisation.

As a default, the system comes with three standard workflows, which can be configured to incorporate activities unique to your organisation. There’s also the option to disable them and create new workflows with different activities included.

Standard Workflows


There are many activities involved when onboarding new employees. As HR use the same steps to welcome a new joiner to the organisation, it makes sense to turn the onboarding process into a digital workflow so that HR can monitor the completion of activities and ensure a consistent introduction with all the basics covered for all new starters.

The CiviHR workflow includes activities such as issuing an employment letter, submission of ID, and participation in group induction and orientation programmes. All of these activities can be added to or deleted to match the onboarding process of each organisation.


As with onboarding, there is also a strict workflow to follow when an employee leaves an organisation. CiviHR’s Exiting workflow allows you to schedule the exit interview, set reminders to revoke access to databases and block the work email ID.


Streamline application processes using CiviHR, and help to ensure all vacancies are filled successfully with an integrated application workflow. Keep track of where candidates are in the hiring process and check all follow up has been completed.

HR departments that embrace workflow automation ensure better employee experience, increased HR productivity and improved standardisation. Thanks to its integrated workflow module, managing HR workflows through CiviHR is simple. Administrators can create step-by-step processes to facilitate the completion of different tasks. And, because the system is cloud-based, employees can access it anywhere and at any time, making it easy for staff to view assigned tasks and complete them.